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New Member
Posts: 1
Registered: ‎05-01-2008
My Device: Not Specified
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Reinstall Unite on BB after HandHeld code upgrade

I was running Unite on my 8800 but then upgraded the handheld code losing all the service books and icons for Unite.  How do I get them back?  I tried hooking my smartphone up to my PC running Unite, but it did not reinstall.
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Retired
Posts: 29
Registered: ‎03-31-2008
My Device: Not Specified

Re: Reinstall Unite on BB after HandHeld code upgrade

If you reload the O/S on the BlackBerry you will need to reactivate the device against BlackBerry Unite! the same way that you would need to re-activate against a BES (although Desktop Manager starts this process automatically for you).

 

In order to do this you can access the Smartphone First-Aid tab for the user you wish to reactivate.