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New Contributor
Posts: 2
Registered: ‎09-10-2012
My Device: Bold 9800
My Carrier: TMobile
Accepted Solution

[SOLVED] - Calendar Sync - New entries not syncing to Exchange

[ Edited ]

One user on BESX 5 has issue where:

 - New appointments in calendar do not sync back to Exchange,

 - Appointments created on Exchange sync down to BB device,

 - Appointments created on Exchange which appear on BB can be altered and deleted - Changes updated on Exchange,

 

I have tried this user on a new device - same issues. I have tried a new user from the same server on the same device - Works fine.

 

I have:

 - Updated BES to 5.0.3 MR2 (Bundle 21)

 - Deleted user account from BES (option which also removes BES info from user's account) followed up with restart and re-created user account,

No luck

*UPDATE* - have also run the rset command for the calendar - No change either. Blackberrry has also been wiped clear.

 

 

Setup:

SBS 2008,

BES Express Version: 5.0.3.41 (Taken from bottom of web console screen) / 

5.0.3 MR2 (Bundle 21)  Taken from Add remove programs screen,

SQL Database is local,

Exchange 2007 running on same server.

CDO DLL is registered (Registry key appears under 

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{3FA7DEB3-6438-101B-ACC1-00AA00423326})

I ahev gone through the steps: 

http://www.blackberry.com/btsc/KB05270 however cannot quite see how this will affect as it is only one user which is having issyes.

 

I would love to post logs from BB logs, however I am unsure which logs are relavent or where the key logs are held: (Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\Logs)

 

 *UPDATE*

Appears to be fine when entering all day appointments, they appear on exchange, adn then this can be changed to a timed event which updates in the calednar...

New Contributor
Posts: 2
Registered: ‎09-10-2012
My Device: Bold 9800
My Carrier: TMobile

Re: Calendar Sync - New entries not syncing to Exchange

Got it working!

 

Calendar entries on device are working their way to Exchange. 

 

http://www.blackberry.com/btsc/KB19603

 

And restarted the BB services.

 

All looks ok for now!

 

 

 

 

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Posts: 32,134
Registered: ‎06-25-2008
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I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: Calendar Sync - New entries not syncing to Exchange

glad to hear you are doing ok now

 




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