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New Contributor
Posts: 3
Registered: ‎06-07-2012
My Device: Bold 9700
My Carrier: Orange
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Unable to install BES 5.03 on W2008 R2 x64 Java Error

Hi Guys,

 

I hope you can help. I seem to be unable to install BES on a windows server 2008 r2 x64 machine. It always seems to fail on the java update 18 with the error

 

Error 1330.A file that is required cannot be installed because the cabinet file

C:\Users\----\AppData\LocalLow\Sun\Java\jre1.6.0_18\Data1.cab has caused an invalid digital signature. This may indicate that the cabinet file is corrupt

 

Does any one know how to resolve this?

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to install BES 5.03 on W2008 R2 x64 Java Error

maybe this helps

http://www.java.com/en/download/help/error_1330.xml

 

I would download the BES installer again.

 




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Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 3
Registered: ‎06-07-2012
My Device: Bold 9700
My Carrier: Orange

Re: Unable to install BES 5.03 on W2008 R2 x64 Java Error

Im pretty sure its not the copy of the installation files as i have successfully installed bes before on a windows x64 2008 r2 machine using the same installation files

 

I have also tried to download the java install and manually install it and i hit the same problem

 

One thing of note is the server is sp1 where as the previous was not?

Could this affect the java installation?

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to install BES 5.03 on W2008 R2 x64 Java Error

Blackberry Enterprise Server compatibility chart
http://us.blackberry.com/support/software/server_compatibility.jsp#tab_tab_compatibility

 

I see your version as listed as supported.

 



 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to install BES 5.03 on W2008 R2 x64 Java Error

Try this KB

 

"Error 1330" when installing Java Runtime Environment 6 update 18

http://www.blackberry.com/btsc/KB24931

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 3
Registered: ‎06-07-2012
My Device: Bold 9700
My Carrier: Orange

Re: Unable to install BES 5.03 on W2008 R2 x64 Java Error

You sir, are a legend Smiley Happy

All fixed

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to install BES 5.03 on W2008 R2 x64 Java Error

glad to hear its fixed

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V