07-31-2008 08:53 AM
I have 1 user (myself) using the 1 CAL I have
We changed from ATT toVerizon so I have a new BB
Can I go in and re assign the only CAL to my new BB so this in a nutshell is hwat I am after how to get myself back online tothe Professional siftware with a new BB
when did SP6 come out I downloaded this Professional Software a bout a month ago and I think its at SP4
07-31-2008 02:23 PM - edited 07-31-2008 02:33 PM
first.. the easy one.. there is no SP6 for the professional software just yet. This forum has a thread asking RIM about it and we await a response.
As for your next question... your CAL should just only care aout 1 user. it wont care about the carrier. I would suggest getting the USB cable and trying to activate your new phone that way and see if it errors out. if so, we can go from there.
08-01-2008 07:40 AM
08-01-2008 07:44 AM
You don't need to re-allocate CALs within BES / BPS.
Simple set a new enterprise activation password for the user within the manager console and activate the new device against that user / mailbox.
The BlackBerry Internet Service has to do with integrating other non BES / BPS email accounts.
08-01-2008 07:58 AM
08-01-2008 08:05 AM
08-01-2008 08:09 AM
08-01-2008 08:13 AM
Sorry for my frustration...it seems we have circled way back to my 1st post.....I was using a blackberry and was setup in the Professional software we then changed from ATT to Verizon I got a be BB thru Verizon....now my PIN is different and I need advise on how to handle this situation
08-01-2008 08:24 AM
1) make sure verizon device has proper blackberry enterprise data plan
2) make sure enterprise activation password has been set, has not been successfully used, and has not been unsuccessfully used 5 times
3) go to enterprise activation screen on HH, enter in the email address of the mailbox and the ea password
4) The device will activate and the old device will effectively be removed from the BPS server
I guess I don't get your question / problem / dilema.