Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Posts: 4
Registered: ‎04-20-2011
My Device: 8900
My Carrier: Rogers

Where can we find our new CAL key and SRP authentication info

Hello,

 

Couple of days ago we've downloaded a copy of BES Express installation files. Got it alright and we started installing it on our new BES server. However, we're stuck at the point where we need to enter the CAL and SRP info. From many KBs that I saw from the RIM website its saying that it should have came with the package. We looked at the BES installation files and we can't find any CAL and SRP info there.

 

Would anyone kindly point us to the right direction please. Any help is much appreciated.

 

Kind regards,

DMC

Guru III
Posts: 32,200
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Where can we find our new CAL key and SRP authentication info

You downloaded the upgrade, which is a full installer.

 

register here for it

http://us.blackberry.com/apps-software/business/server/express/

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 7
Registered: ‎02-27-2013
My Device: BB10
My Carrier: .

Re: Where can we find our new CAL key and SRP authentication info

Hi knottyrope;

I'm in the same little hole, Where should I register to access to this info.?

BlackBerry CAL

SRP auth

 

Thanks.

 

Jhonatan.

Thanks.

Jhonatan Rojas
Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: Where can we find our new CAL key and SRP authentication info

To get a new SRP ID and Auth Key for BES Express, just use the link Knotty posted:
http://us.blackberry.com/apps-software/business/server/express/
------------------------------
Find more information about Enterprise Mobility Management at EMMAdmin.com