11-27-2012 01:56 PM - last edited on 11-27-2012 07:00 PM by Chronos
Our school's president has a Blackberry Bold. It's up-to-date OS and patch-wise. It connects to our email system through Verizon to our BBExpress server, which connects to Zimbra. From time-to-time it stops connecting, and we've found if we regenerate the key for the Desktop account it'll start working again.
Today when I went to regenerate the key, it hung up. The page that normally says it's regenerating went blank. I tried again, and again, and again, but all I was told was that the regeneration process was already started. Email won't send, but it's network/3G/whatever connection works well enough to get to Google in the browser.
When I get it back, the only thing I know to do is restart the phone and try that again. Is there something else I could try, short of deleting the Desktop account and going the the process of setting it up from scratch?
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
11-29-2012 10:10 AM
what if you try resending service books from BAS?
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