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Posts: 1
Registered: ‎11-27-2012
My Device: Bold
My Carrier: Verizon

Zimbra Key Regeneration in progress

[ Edited ]

Our school's president has a Blackberry Bold. It's up-to-date OS and patch-wise. It connects to our email system through Verizon to our BBExpress server, which connects to Zimbra. From time-to-time it stops connecting, and we've found if we regenerate the key for the Desktop account it'll start working again.


Today when I went to regenerate the key, it hung up. The page that normally says it's regenerating went blank.  I tried again, and again, and again, but all I was told was that the regeneration process was already started.  Email won't send, but it's network/3G/whatever connection works well enough to get to Google in the browser.


When I get it back, the only thing I know to do is restart the phone and try that again. Is there something else I could try, short of deleting the Desktop account and going the the process of setting it up from scratch?

Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Zimbra Key Regeneration in progress

what if you try resending service books from BAS?


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