06-13-2011 11:45 AM
i am covering for one of my cologes and i dont have much info on bes
please if possable could any one help on the issue below
Normally when users receive a meeting request this is automatically placed in to their calendar as tentative, when the Bes services are down this feature works but when bes is enabled blackberry users are affected. they only see a mail message ......
Troubleshooting carried out
- Map12.dill cdo.dill file version checked matching on both bes and exchange server
- IT policy on BES sever checked no issues found........ but i could be wrong i did not see any calendar opstions
BES Server - Found Event ID 20750 CBBcalendar processRequest – cannot find or process meeting message.
Thanks in advace
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
06-13-2011 12:09 PM
start with this
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V