07-08-2008 01:29 AM
Sorry, it's far to difficult to trouble shoot an issue that there's hardly any information on. I spoke to a blackberry employee today and he informed me that this is a very scaled down version of the coming upgrades to BB unite. The time spent in troubleshooting could have been a simple OS reinstall and then install unite on a fresh PC. That would be my best advice.
07-08-2008 02:21 PM
We are investigating this issue and hope to post a solution soon, one that hopefully won't involve reinstalling the OS.
I want to thank everyone that has posted on this thread. As we investigate a solution, please continue to post on this topic so that everyone can benefit from the information you provide.
Also, there was mention in one of the posts about other applications/components that get installed with BlackBerry Unite!. If there is a component that BlackBerry Unite! requires and it is not already installed, it will notify you of the missing components and will install them during the initial installation.
For a complete list of components it could install, please visit
07-08-2008 06:25 PM
Just for grins and giggles try this http://127.0.0.1:8080/unite/
and let us know if that has any effect.
07-09-2008 11:28 PM
It seems something is botched during the web host install. If I check IIS, no new directories or virtual sites have been created. Also, if I try to telnet to port 8080, connection fails, so listening on that port is not even being turned on
BTW I'm running XP, SP2
07-10-2008 01:30 PM
We have been able to determine that this issue occurs if there is any other web server already utilizing port 8080. In order to work around this issue users can alter the existing web server to utilize a different port or uninstall the other web server.
This can also happen if a user already has Apache Tomcat installed as this is what Unite! utilizes to launch the web interface. To workaround this users would need to remove the non-Unite! version of Tomcat.
We are working to create solutions in BlackBerry Unite! to address this, however no timeframe is currently available for this solution.
07-10-2008 04:03 PM
07-11-2008 01:23 AM
07-11-2008 03:44 PM
Krozar Mine didn't like XP SP2 either so i put SP3 on and it liked it but I didn't so I removed it and put it on 2k3 server and we were both happy.
Remember SP3 turns the firewall back on and make sure that the looback line in your hosts file is ok it should say:
and is not rem'ed out.
It's tough to trouble shoot a machine without seeing it.