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BlackBerry® Enterprise Service 10

Trusted Contributor
Posts: 107
Registered: ‎08-06-2013
My Device: Q10
My Carrier: Most expensive in Canada Device Update - SMTP encrypted with StarTLS no longer works

I had no problems sending Secure SMTP mails with StarTLS prior to this update.


After upgrading device to  I now get SMTP provider does not support StarTLS

Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: Device Update - SMTP encrypted with StarTLS no longer works

Hello 10_de_engineered,

Thank you for your question regarding SMTP encryption with StarTLS.


Have you tried deleting the account off the device and re-integrating it?

Let me know if you have any other questions.

- LW


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