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BlackBerry® Enterprise Service 10

New Contributor
Posts: 2
Registered: ‎03-14-2014
My Device: z10
My Carrier: verizon

404 not found when trying to download certificate for iOS or Android


We recently moved over to the BES 10.1.2 environment. After some testing this week, I was able to get Android and iOS devices enrolled and active on UDS.


The initial step before the app download is to get the certificate at https://ca.bbsecure.com/Sxxxxxxx/ca


This worked fine up until this morning where all of a sudden, I get a "404 not found" when I navigate to this address. Nothing has changed on the back end and I'm wondering if this might be a certificate issue.


Where would I begin to troubleshoot something like this? The only adjustment to certificates has been the APNS cert for iOS devices done about 2 days before this problem showed up.


Many thanks