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New Contributor
Posts: 3
Registered: ‎05-16-2012
My Device: BES
My Carrier: Verizon

Activate Error - Server Error

After entering username and password for Android device, I get an error:

Server Error: HTTP/1.1 500, Internal Server Error

Anybody have any ideas?

New Contributor
Posts: 3
Registered: ‎05-16-2012
My Device: BES
My Carrier: Verizon

Re: Activate Error - Server Error

The error message from the comm log:

ERROR,"2012-05-17 16:04:45,986",6,0,"531588e5-ef5d-44bd-9477-026d9b433c7e","The type initializer for 'RIM.BUDS.Core.Client.Helpers.CoreHelper' threw an exception.",
,Type: System.TypeInitializationException
,Message: The type initializer for 'RIM.BUDS.Core.Client.Helpers.CoreHelper' threw an exception.
,Source: RIM.BUDS.Framework
,TargetSite: "RIM.BUDS.Framework.OperationResult InvokeOperation(System.Object, System.Reflection.MethodInfo, System.Object[])"
,StackTrace:    at RIM.BUDS.Core.Client.Helpers.CoreHelper.CreateCoreClient()
,   at RIM.BUDS.Core.Client.Model.Tenant.Get(String filter, String select) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Core.Client\Model\Tenant.cs:line 180
,   at RIM.BUDS.Communication.License.GetExpiryFromCore() in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Communication\License\License.cs:line 95
,   at RIM.BUDS.Communication.License.GetExpiryDate() in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Communication\License\License.cs:line 80
,   at RIM.BUDS.Communication.License.Expired() in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Communication\License\License.cs:line 45
,   at RIM.BUDS.Communication.License.ThrowIfExpired() in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Communication\License\License.cs:line 115
,   at RIM.BUDS.Communication.Generic.EnrolmentHandler.HasValidLicense() in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Communication.Generic\EnrolmentHandler.cs:line 207
,   at RIM.BUDS.Communication.Generic.EnrolmentHandler.EnrolPut(EnrolmentRequest request) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Communication.Generic\EnrolmentHandler.cs:line 44
,   at RIM.BUDS.Framework.OperationInvoker.InvokeOperation(Object handler, MethodInfo operation, Object[] parameters) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Framework\OperationInvoker.cs:line 39
,   at RIM.BUDS.Framework.OperationInvoker.Invoke(Object handler, MethodInfo operation, Object[] parameters) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Framework\OperationInvoker.cs:line 19
,   at RIM.BUDS.Framework.DefaultHttpHandler.InvokeRequestHandler(RequestContext context, Object handler, MethodInfo operation, Object[] parameters) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Framework\DefaultHttpHandler.cs:line 459
,   at RIM.BUDS.Framework.DefaultHttpHandler.ProcessRequest(RequestContext requestContext, MethodInfo operation) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Framework\DefaultHttpHandler.cs:line 89
,   at RIM.BUDS.Framework.DefaultHttpHandler.ProcessRequest(HttpContext context) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Framework\DefaultHttpHandler.cs:line 53
,   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
,   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously),Type: System.FormatException
,Message: Expected credentials to be in the form: tenantName:userNameSmiley Tongueassword
,Source: RIM.BUDS.Core.Client
,TargetSite: "RIM.BUDS.Core.Client.Security.Credentials SplitCredentials(System.String)"
,StackTrace:    at RIM.BUDS.Core.Client.Security.Credentials.SplitCredentials(String decodedCredentials) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Core.Client\Security\Credentials.cs:line 79
,   at RIM.BUDS.Core.Client.Security.Credentials.Parse(String encodedCredentials) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Core.Client\Security\Credentials.cs:line 63
,   at RIM.BUDS.Core.Client.Security.BudsauthAuthorization..ctor(String base64EncodedAuthString) in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Core.Client\Security\BudsauthAuthorization.cs:line 21
,   at RIM.BUDS.Core.Client.Helpers.CoreHelper..cctor() in c:\ec_build\604689\BUDSServer\source\enterprise\BUDS\Server\Sources\RIM.BUDS.Core.Client\Helpers\CoreHelper.cs:line 18
DEBUG,"2012-05-17 16:04:46,002",6,844,"531588e5-ef5d-44bd-9477-026d9b433c7e","HTTP Request Completed: https://buds.epmgpc.com/enrol",