06-26-2013 04:00 AM
same problem. I make an update to 10.1.1 and the trial license is gone.
I try to active the old trial and I became the same error message. Then I try to active the trade up licenses and the same problem. Now I have any license and 8 z10 connect
In the liciensing settings I try the test connection, work fine. The poll now don´t work “An error has occurred and the requested action cannot be performed.
06-26-2013 04:55 AM - edited 06-26-2013 04:55 AM
Okay you can not use trial and productive together. You have to choose. I think it could be a problem to aply an trial, if there was an BES10.0 productive license applied before. Take a look in the table BDSMgmt "LicenseKeys". There are the BDS/BES10.0 Keys listed. After an Backup, delete the lines with Type "0". There should be keys started with bdsp60 or bdst60. I dont know yet where are the BES10.1 keys now listed. I search.
06-26-2013 05:14 AM