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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎08-24-2012
My Device: 9300
My Carrier: Cell C

Activation hangs on "Connecting to Server"

Hi Guys!


Please help me out here.


We have just installed a BES server and connected it successfully to our Exchange server.


I have just created a user account for myself, tried to configure the account on my BB but it hangs on "connecting to server", an activation email gets delivered to my exchange account with the ept.dat attachment however, this email does not leave the inbox.


BES is activated with my service provider, only thing I can think of is that there is something on the control panel that I'm missing, perhaps permissions....


Is anyone able to shed some light on this?


Thanks! =)

Guru III
Posts: 32,144
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier