08-24-2012 03:44 AM
Please help me out here.
We have just installed a BES server and connected it successfully to our Exchange server.
I have just created a user account for myself, tried to configure the account on my BB but it hangs on "connecting to server", an activation email gets delivered to my exchange account with the ept.dat attachment however, this email does not leave the inbox.
BES is activated with my service provider, only thing I can think of is that there is something on the control panel that I'm missing, perhaps permissions....
Is anyone able to shed some light on this?
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
08-24-2012 10:35 AM
run this test on the affected user
Double check permission according to this
What is the BESAdmin service account?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V