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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 2
Registered: ‎02-25-2013
My Device: Blackberry Z10
My Carrier: Rogers

Active Sync - Blackberry Z10 - Only 30 Days

Hi Everyone, new to these kind of things but i was wondering if there will be an update where you can sync more than 30 days of email through Active Sync.

 

I personally feel that 3-6 months would be ideal.

1 month is not enough.

 

I know there is remote search but it doesnt find what im looking for.

Im assuming that this could be because Microsoft Exchange/Outlook search isnt that great?

 

 

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Active Sync - Blackberry Z10 - Only 30 Days

only 30 days at the moment

 

BES 10 does allow more to be searched though

 




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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 12
Registered: ‎02-20-2013
My Device: z10
My Carrier: Telus

Re: Active Sync - Blackberry Z10 - Only 30 Days

Hello

I have the very same complaint.
We just have to keep putting our complaints out there, wether its here or on c rack berry. I have even complained to Telus about it. Hopefully RIM hears our complaints and fixes this.
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Active Sync - Blackberry Z10 - Only 30 Days

its the same as BIS was. only 30 days.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 12
Registered: ‎02-20-2013
My Device: z10
My Carrier: Telus

Re: Active Sync - Blackberry Z10 - Only 30 Days

What is bis. And blackberry has never had active sync like this
Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: Active Sync - Blackberry Z10 - Only 30 Days

BlackBerry only had 14days at the first sync at the beginning and 30 days since BES 5.0.2....
For BES10 you can set "Days to synchronize" to unlimited. In the Mailprofile.
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Find more information about Enterprise Mobility Management at EMMAdmin.com
Contributor
Posts: 12
Registered: ‎02-20-2013
My Device: z10
My Carrier: Telus

Re: Active Sync - Blackberry Z10 - Only 30 Days

I assume you are referring to enterprise service. I am referring to regular email such as Hotmail. You can only back sync 30 days.
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Active Sync - Blackberry Z10 - Only 30 Days


edupres wrote:
I assume you are referring to enterprise service. I am referring to regular email such as Hotmail. You can only back sync 30 days.

and you posted in the BES area, You can log into web mail to get older messages.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 7
Registered: ‎03-17-2013
My Device: BB z10
My Carrier: Rogers

Re: Active Sync - Blackberry Z10 - Only 30 Days

I have the same problem, 30 days is not enough, Windows Phone and Samsung note 2 which I use before the Z10 can sync all!
Key is to sync as much as you can so when working on a project which may require past information, 30 days is ridiculous.
Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: Active Sync - Blackberry Z10 - Only 30 Days

You can set the Sync Timeframe on the server to "No Limit"
------------------------------
Find more information about Enterprise Mobility Management at EMMAdmin.com