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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎07-05-2013
My Device: Z10
My Carrier: Rogers

ActiveSync errors on DC

[ Edited ]

Anybody having issues with BDS generating Activesync errors on DC\Exchange (server2003 r2) after installation? tried with 10.0.0a and am now at and initially all fine until the DC shows Activesync errors 3015 and 3024 shortly after (application events). Devices then do not get email although i can send from device.....already figured out DNS grabbed port 2883 on DC for dynamic randomnization and did regfix for that....any ideas?

Posts: 91
Registered: ‎05-17-2013
My Device: BlackBerry Z-10
My Carrier: Rogers

Re: ActiveSync errors on DC

Hello IronRiceBowl;


Welcome to the forums and thank you for your question.


If you are referring to the Event ID’s being 3015 and 3024, they are reporting that the service is utilizing UPD port(s).

Microsoft has noted this in an article.

The ports required for BlackBerry Enterprise Service 10 can be found in the installation guide, as well as the configuration guide. Following these guides, will allow you to set up the service correctly.


Let us know if you have any further questions regarding this specific request.