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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 2
Registered: ‎07-22-2009
My Device: Not Specified

Add Role Restricting Activation Password Capabilities

We would like to be able to create a role where the administrator user could create a new blackberry user and email the activation password to the user but not be able to specify an activation password manaully.  Basically we don't want the help desk to know what the activation passwords are.

 

It seems like this is an all or nothing setting when you create a new role.  Does anyone know of any way this could be accomplished?

Guru III
Posts: 32,127
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Add Role Restricting Activation Password Capabilities

Thought:

Once activated the password is useless and can not be used on that account again. Seems overkill but you might have reasons for doing so.

 




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New Contributor
Posts: 2
Registered: ‎07-22-2009
My Device: Not Specified

Re: Add Role Restricting Activation Password Capabilities

The thought behind it is that any helpdesk personnel would be able to create a user, create an activation password and download and view anyone's email without the user even knowing.  They would like to limit that ability to select people.  But if they were able to just email the password, then the user is the only one who could process the activation.

Guru III
Posts: 32,127
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Add Role Restricting Activation Password Capabilities

Very interesting thought on security.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V