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BlackBerry® Enterprise Service 10

New Contributor
Posts: 2
Registered: ‎03-08-2011
My Device: Blackberry 9000 Bold
My Carrier: T-Mobile

Add subfolder in Inbox on BB device after migration from 4.x to 5.x BES for Exchange

Hello All,

I have the following issue after a migration of a user from BES 4.1.6.x to BES 5.x for Exchange:

The Exchage server is 2007.

For infomration if I create and activate user on BES 5.x enviroment I can see Add Folder in Messaging under the Inbox.

But after a migration I can't see the Add Folder in Messaging under the Inbox.

The migration was done with Blackberry Enterprise Transporter.

I've found that if I create a new folder from Outlook/OWA and it is replicated to the device I can add folder under it from the device that is Blackberry 9000 Bold with OS 5.

Thank you in advance.