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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 9
Registered: ‎11-23-2009
My Device: Not Specified

After Update from BES 5.0.1.58 to 5.0.2.28, high utilization on the Exchange Server

hello together,

 

i updated the BES Server from 5.0.1.58 to 5.0.2.28 ( MS 2008 Server, MS SQL 2008 Express database ),

after this, i have highest utilization on the MS Exchange Server ( seperate maschine ).

The tasks store.exe and w3wp.exe are causing this problem.

 

Does anybody know, what coud be the reason for this ?

 

i´m helpful for every suggestion,

 

thanks,

 

bo

 

 

Guru III
Posts: 32,126
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: After Update from BES 5.0.1.58 to 5.0.2.28, high utilization on the Exchange Server

Did it settle down after a while?

 

This is normal when starting up BES do to the mail box scans. It is not normal to keep doing it though.

 




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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 9
Registered: ‎11-23-2009
My Device: Not Specified

Re: After Update from BES 5.0.1.58 to 5.0.2.28, high utilization on the Exchange Server

The Update was one week ago,

since that time, the ulilization is so high !

still i have no solution....

 

thanks,

bo

Guru III
Posts: 32,126
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: After Update from BES 5.0.1.58 to 5.0.2.28, high utilization on the Exchange Server

w3wp.exe has had some issues with high CPU on many server versions with out BES. I am not sure if BES is the cause of it.

 

How much is store using?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Highlighted
New Contributor
Posts: 9
Registered: ‎11-23-2009
My Device: Not Specified

Re: After Update from BES 5.0.1.58 to 5.0.2.28, high utilization on the Exchange Server

w3wp.exe takes about 30 % of the cpu.

store.exe takes about 60 %.

 

when i stop the blackberry dispatcher service... everything is normal !

 

any ideas ?

 

Trusted Contributor
Posts: 160
Registered: ‎10-02-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: After Update from BES 5.0.1.58 to 5.0.2.28, high utilization on the Exchange Server

What are the hardware specs on your Exchange server?  How many Exchange users?  How many BES users?