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BlackBerry® Enterprise Service 10

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New Developer
Posts: 20
Registered: ‎08-12-2008
My Device: Bold

Agent 1 failed to start. Error code 5305

I really working on thsi problem  a LONG time now, I am trying to install BES 5.0.0 on a Windows 2008 Small Business Server. Exchange 2007 was set up with the default setup of Windows 2008.

 

I used Windows 2003 Small Business Server with Exchange 2003 and BES 4.1 for about two years now and I worked through all the Installation Manual and a lot of forums to find a solution but I had no luck so far.

 

When I start the BlackBerry controller I always get the following error message in the Event Log:

 

 

BlackBerry Messaging Agent espania Agent 1 failed to start. Error code 5305

 

 

the ALRT Log file says

 

 

[30000] (02/17 21:38:28.619):{0x2094} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent server1 Agent 1 (Application Event Log on server1.example.com) | 02/17/2010 21:38:24  (AFFF4EA9) -> MailboxManager::InitializeProfile - OpenMsgStore (0x80040111)

 

 

and the CTRL log says

 

 

[30000] (02/17 21:40:02.472):{0x1FA4} 'server1' agent 1 stopped. Exit code = 5305

 

 

after some time I get

 

 

[20406] (02/17 21:03:15.870):{0x1650} 'server1' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours

 I looked into KB01018 but I could not find anything specific for my Environment

 

 

Any tips or help would be very appreciated!

 

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Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Agent 1 failed to start. Error code 5305

Blackberry Enterprise Server compatibility chart
http://na.blackberry.com/eng/support/software/server_compatibility.jsp#tab_tab_compatibility

You should get a separate box or VM for BES.

 




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