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BlackBerry® Enterprise Service 10

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Contributor
Posts: 28
Registered: ‎03-22-2013
My Device: Z10
My Carrier: Rogers

Apple APN Certificate Status failed

HI guys,

 

tryinjg to finalize the UDS component of BES10, but am having issues with the connection status for APN certificate status. keeps. saying failed.  I'm not sure where to look.  

 

KB29636 mentions to try and telnet from the core server itself to running the following command to see if it work. and its succesful

 

If TCP port 2195 used by the Core Module is open you should be able to telnet and connect togateway.push.apple.com on port 2195.

  1. Click Start > Run.
  2. Type cmd.exe and press OK.
  3. Type telnet gateway.push.apple.com 2195 and press Enter.

 

see screenshot..

 

http://img600.imageshack.us/img600/6982/apnu.jpg

Contributor
Posts: 21
Registered: ‎03-30-2013
My Device: Z10 - STL100-2
My Carrier: Belgacom Proximus

Re: Apple APN Certificate Status failed

Exactly the same problem for me.

Did you resolved it since you post it on the forum ?

Thanks,
Regular Contributor
Posts: 86
Registered: ‎07-21-2011
My Device: BlackBerry Passport
My Carrier: Globe

Re: Apple APN Certificate Status failed

Hi. Did you resolved this issue? thanks

Contributor
Posts: 28
Registered: ‎03-22-2013
My Device: Z10
My Carrier: Rogers

Re: Apple APN Certificate Status failed

i uninstalled everything and installed the latest BES 10.1  everyting works.. i think they simplified everything..

Regular Contributor
Posts: 86
Registered: ‎07-21-2011
My Device: BlackBerry Passport
My Carrier: Globe

Re: Apple APN Certificate Status failed

can you now telnet gateway.push.apple.com on port 2195?

Contributor
Posts: 31
Registered: ‎04-24-2013
My Device: Blackberry Z10 | STL100-2 | 10.1.0.2354
My Carrier: T-Mobile Germany

Re: Apple APN Certificate Status failed

Hello Everyboby,

 

i have the same error message and i checked for telnet on gateway.push.apple.com on 2195 it passed for me but the error still occur. Did somebody have fix this issue?

 

regards

BB-SH

Blackberry Z10 | STL100-2 | 10.1.0.2354
BDS 10.1.1.20
Super Contributor
Posts: 323
Registered: ‎05-10-2011
My Device: Z10

Re: Apple APN Certificate Status failed

Exact same issue here. Brand new 10.1 installation, firewall ports open, able to telnet. No obvious errors in logs. I'm opening a case with RIM to see if they have any ideas.
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BESX 5.0.4, SQL 2008, Exchange 2010 SP2 RU4a
Super Contributor
Posts: 323
Registered: ‎05-10-2011
My Device: Z10

Re: Apple APN Certificate Status failed

I was able to resolve this issue in our environment by having our firewall guy setup a rule to allow outbound-initiated bidirectional connections to ca.bbsecure.com (your region may use a different country identifier). This is a new requirement with BES10.1 so if your firewall team is specifying allowed domain names this one may not be in their list.
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BESX 5.0.4, SQL 2008, Exchange 2010 SP2 RU4a
Regular Contributor
Posts: 86
Registered: ‎07-21-2011
My Device: BlackBerry Passport
My Carrier: Globe

Re: Apple APN Certificate Status failed

Encountered this before. Never did anything but somehow it worked after sometime.

New Member
Posts: 1
Registered: ‎06-01-2014
My Device: z 10
My Carrier: 60183153454

Re: Apple APN Certificate Status failed

Hi all 

 

problem with this APNs cert. come again , but now for the 10.2 bes . I manage to open ticket to BTCS but seems they dont have any concrete solution for this. from KB34874 says that we need to configure APN.pfx but still same result.

 

any one . please assist.

 

TQ