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BlackBerry® Enterprise Service 10

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Visitor
Posts: 1
Registered: ‎01-31-2012
My Device: bold
My Carrier: Vodafone

Attached device on BES did not work

Dear All ,

I am using BES 5.0.3 server with MVS to be integrated with Cisco Call manager server 8.0.

 

I have some issues during the configuration as I can now add the user to the BES server (users from exchange server ) and my first issue is to attach the device for each user , attach device did not get any BB device.

from BB device I used the Enterprise activation and I put the email address and password but it trying to reach the BES server and finally it is failed each time I trying .

 

for the BES license as I used it as a demo license , I need to know dose the CAL key valid for 90 days from the generation or from the activation of this key .

 

Thanks,

Ahmed Ellboudy  CCIE voice 30079

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Attached device on BES did not work

90 days from download and then it expires.

 

in order to attach a device to BES via BAS you need IE to do this and allow the active x to install.

 

or do it OTA (over the air) but you need to make sure you have the right dataplan.

 

It is a BESAdmin rite of passage to go through the gauntlet of correcting the right BES data plan with your carrier.

Under Manage Connections on the device (OS 5 and higher), there's a services status which tells if connected to the data network.

For BES dataplan testing.

 

 

Want to check if a device is provisioned correctly?
Sign up for free to the BlackBerry Expert Support Center.

https://www.blackberry.com/besc/dashboard/

Then use the Enterprise Activation Readiness tool.

All at absolutely no cost to you or your organization!

The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.




 




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