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BlackBerry® Enterprise Service 10

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Trusted Contributor
Posts: 100
Registered: ‎03-09-2011
My Device: BlackBerry Z10 & PlayBook
My Carrier: AT&T
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BB Work Drives won't DL to Work side (Verizon BB Z10 10.0.9.422)

My boss can't get BB Work Drives to DL to his work side on Balance. It will Download on his Personal side but not connect.

 

On my phone (ATT Z10 with leaked OS) it worked fine.  Downloaded and I can bring up the settings.

The App is setup properly on BES 10 to be included in the Work Side BB World.  It worked for my phone.

 

 

Retired
Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: BB Work Drives won't DL to Work side (Verizon BB Z10 10.0.9.422)

Hello DVader,

Thank you for your question regarding BlackBerry Work Drives.

 

Can you have your boss upgrade his device OS to 10.1 as Verizon has released new code for the Z10? 

Let me know if you have any other questions.

- LW

 

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Trusted Contributor
Posts: 100
Registered: ‎03-09-2011
My Device: BlackBerry Z10 & PlayBook
My Carrier: AT&T

Re: BB Work Drives won't DL to Work side (Verizon BB Z10 10.0.9.422)


LoneWolf902 wrote:

Hello DVader,

Thank you for your question regarding BlackBerry Work Drives.

 

Can you have your boss upgrade his device OS to 10.1 as Verizon has released new code for the Z10? 

Let me know if you have any other questions.



Yes this fixed it.

Next time you guys push an update to Verizon please deliver it with a swift kick in their butts.

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BB Work Drives won't DL to Work side (Verizon BB Z10 10.0.9.422)

Verizon has to train everyone in support before they allow it.

 

And yes they are slow at it

 




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