02-18-2013 07:53 AM - edited 02-18-2013 07:53 AM
Hey Vkurian. If you are using a email profile, this option is not on the phone, but in the mail profile itself. Just edit your mail profile, and put the "use ssl" to Yes. Make sure your lotus traveler is set up properly for SSL!
02-18-2013 08:16 AM
02-18-2013 08:20 AM
02-18-2013 08:28 AM
02-18-2013 12:53 PM - edited 02-18-2013 12:54 PM
It may be worth trying to set up your Z10 straight to your Traveler server instead of activating through the BDS server/RIM network to ensure connectiveity from the device.
I was in the same situation last week as yourself with an 'activated' blackberry but no mail although at that point Traveler was not setup to us SSL and the CA Authority needed creating.
A couple other things to try as well
- If you can't SSL to your Traveler server from your BDS server without a certificate warning, install the SSL certificate through the browser of your BDS server so there are no certificate errors and so the Traveler server is 'trusted'
- Dramatic but worked for me - uninstall every trace of Blackberry software from your BDS server (assuming that is the server's only purpose), reboot, and perform a re-install of both the BDS, UDS (if applicable) and Device Management Studio.
02-18-2013 11:59 PM
It is working when we setup Z10 straight with Traveler and it confirms there are no issues with Traveler. I can SSL to Traveler from BDS without any certificate warning. I am waiting for BB support and if they cannot resolve this, as my last hope I may try reinstalling BDS as you advised . Will keep it posted.