07-16-2013 03:04 AM
i have installed BES10.1.1 its working fine with Blackberry 10 devices
i have a problem with Universale device module everytime i tyr to log in it give an error username and paasword incorrect.
can you assist on this?
username and password are correct.
07-17-2013 10:21 AM - edited 07-17-2013 10:22 AM
My error is similar what is described in cause 3 but what other user beside Admin account I can try? I'd need to login to it once with some account before I can create an account in UDS??
This is what they suggest as solution:
Ensure that the user account which is attempting login has a role which can perform this action by logging in with another user and viewing available administrative users.