06-18-2013 02:25 PM
Two things I see missing when comparing BES 5.x and BES 10.x -
Monitoring Service - Yes I know it's EOL as of BES 5.0.4. Pending messages alerts and BES component up/down alerts. I'm unable to find their counterparts in BES 10.x.
Alert - This monitored logs and sent me an e-mail depending on the alert level I set. Looks like there is nothing built by Blackberry to do this.
I guess SNMP is the only alternative but that requires 3rd party apps.
06-24-2013 08:55 AM
Thank you for your question regarding BES 10.1 Monitoring and Alerting.
You are correct we stopped supporting the BlackBerry Monitoring Service in BES 5.0 SP4. You are also correct that the BlackBerry Alert service is no longer part of BES 10.
There currently is no counterpart for BES10 in regards to monitoring other than SNMP as you mentioned.
Let me know if you have any other questions.