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BlackBerry® Enterprise Service 10

Posts: 30
Registered: ‎05-10-2010
My Device: Blackberry 8900
My Carrier: T-Mobile

BES 10.1 Monitoring and Alerting

Two things I see missing when comparing BES 5.x and BES 10.x -


Monitoring Service - Yes I know it's EOL as of BES 5.0.4. Pending messages alerts and BES component up/down alerts. I'm unable to find their counterparts in BES 10.x.


Alert - This monitored logs and sent me an e-mail depending on the alert level I set. Looks like there is nothing built by Blackberry to do this.


I guess SNMP is the only alternative but that requires 3rd party apps.

BES 5.0.4 MR 11 (Bundle 234)
-Server 2008 R2 Standard SP1 (ESXi 5.5)
Exchange 2010 SP3 RU7
-Server 2008 SP1 64-bit Enterprise
Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: BES 10.1 Monitoring and Alerting

Hello javajunkee,

Thank you for your question regarding BES 10.1 Monitoring and Alerting.


You are correct we stopped supporting the BlackBerry Monitoring Service in BES 5.0 SP4. You are also correct that the BlackBerry Alert service is no longer part of BES 10.


There currently is no counterpart for BES10 in regards to monitoring other than SNMP as you mentioned. 

Let me know if you have any other questions.

- LW


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