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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎12-17-2013
My Device: Q5
My Carrier: Swisscom

BES 10.2: UDS-login not possible after installation

Just installed BES 10.2 bundle 0047, fresh install, single-server, Win 2008 R2, included SQL 2008 R2 express on same host


Trying to login to UDS (post-install-task of the manual) results in:

"An error occurred. The site might be temporarily unavailable. Click OK to attempt to return to the login page."


In the RIM.UDS.GUI logs I've found the following error:


Request GET https://nmsvr117:9081/dm/auth
org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://SERVERNAME:9081/dm/auth":hostname in certificate didn't match: <SERVERNAME> != <*SERVERNAME>; nested exception is javax.net.ssl.SSLException: hostname in certificate didn't match: <SERVERNAME> != <*SERVERNAME>
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:503)


The hostname-mismatch is obvious, but how do I correct that?


During the installation the BAS pool name has been entered FQDN as SERVERNAME.sub.domain.ch , the provided default in this field was just SERVERNAME.


Other effects I have, maybe not related:

- webconsole can't be accessed with IE from admin-hosts, only with Chrome/Firefox

- activation trouble


Posts: 10
Registered: ‎07-09-2014
My Device: Iphone
My Carrier: Telekom Germany

Re: BES 10.2: UDS-login not possible after installation

Hello Stefan,


i have the same problem as you did back then. same as with your post, noone really answered mine. did you find the reason behind this problem and a solution? I would really appreciate, in case you found a solution, if you would be so kind and tell me what it was.


Thank you so much