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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 3
Registered: ‎03-21-2013
My Device: Z10, Bold 9900
My Carrier: Vodafone DE

BES 10 Active Sync only 30 Days

Hi,

 

I have a BDS Version: 6.2.0.36 and a Z10 with Firmware 10.0.10.99

 

I set the sync period in the email profile from 30 days to: no limit

I wiped the corporate data, re-activated the device and it still synchronizes only 30 days.

 

I even made a whole new profile set this to the user, resend policy, restartet the device and re-activated it. And it always synchronizes for 30 days.

 

In addition the remote search only finds Email within the 30 days.

 

Does anyone has a clue on that?

 

Thanks in advance

lateman

Super Contributor
Posts: 323
Registered: ‎05-10-2011
My Device: Z10

Re: BES 10 Active Sync only 30 Days

There's been lots of posts about this. Basically, 30 days is the max at the moment and will remain so until BlackBerry decides to change it. You can't control this on the BES or on the device.

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BESX 5.0.4, SQL 2008, Exchange 2010 SP2 RU4a
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Forums Advisor III
Posts: 1,458
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: BES 10 Active Sync only 30 Days

It is now official that only 30 days can be synced. Blackberry just published a KB:

http://www.blackberry.com/btsc/KB33742