10-08-2013 05:28 PM - edited 10-08-2013 05:37 PM
when trying to activate an iOS device I get an error code 2009 "You can not activate your device at this time because there are insufficient device licenses."
But if I look into the licenses section, I see there are enough free licenses. As you can see in this screenshot:
Any idea why this happens?
PS: editet this text on my Q10, because after originaly writing it on my iPad it just looked realy ugly
11-02-2013 11:15 AM
I had this problem on 10.1.3 activating an iOS device. Errors in the logs indicated the following:
,Message: The remote server returned an error: (403) Forbidden.
,TargetSite: "System.Net.WebResponse GetResponse()"
,StackTrace: at System.Net.HttpWebRequest.GetResponse()
, at RIM.BUDS.Core.Client.BaseClient.UpdateResource(Str
There were sufficient available licenses and my licensing screen did not indicate there were any issues.
The server had functioned without issue since 10.1.3 was installed. Existing KB postings did not accurately describe the issue, or provide a resolution.
My license settings were configured to check every 7 days. I forced a test, re-saved the settings, and then the device activations proceeded without errors. Hope this helps.