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BlackBerry® Enterprise Service 10

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New Member
Posts: 1
Registered: ‎03-21-2013
My Device: Z10
My Carrier: T-Mobile

BES 10 Installation and DNS/Netbios resolution

I am attempting to install the 60 trial of BES 10 so I can test 2 Z10's.  The main BES 5 servers are at corporate HQ in Europe and they will not be upgrading for a while.

 

The problem is when I go to install the package.  It gets to the MS AD settings area and I have to put in the username, domain and password.  It tells me they are invalid.  I look in the logs and see:

 

*****

GetDNSDomainFromNetbiosDomain assumed [win.gade.de] was already a DNS domain name
CADSettingsCon::Validate begins - U/D/P[gade\BDSAdmin/win.gade.de/XXXXXXXX] GC[] CES[21], IVA[1/0/0] LD[1]WD[0] RO[0]
QueryServerRootDSE could not bind the user [win.gade.de\gade\BDSAdmin] on the ADsPath [LDAP://win.gade.de/rootDSE] using [ADsOpenObject], native return code [8007052e]
ADSettings failed to validate user creds during bind with - user[gade\BDSAdmin] domain[win.gade.de] pwd[XXXXXXXX] - code [101]
ADSettings failed to validate user creds - user[gade\BDSAdmin] domain[win.gade.de] pwd[XXXXXXXX] - code[8]

*****

Basically it is complaining that it is attempting to use the AD domain of win.gade.de as the DNS domain name which is gade-us.com.  In europe, this would work becuase that is their DNS name, but in the US we are part of their AD OU, but have our own DNS and domain name. 

 

How do I get around this?  If I can't get around it on my own, there is no point in even bothering with the 10's

Trusted Contributor
Posts: 146
Registered: ‎08-18-2010
My Device: Z10
My Carrier: Vodafone.de

Re: BES 10 Installation and DNS/Netbios resolution

Why don't you use the BESAdmin account?

 

Regards,

Hape

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Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 Installation and DNS/Netbios resolution

did you apply the permissions to teh BDSAdmin for both domains?

 

is there a 2 way trust?

 

 

 




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