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BlackBerry® Enterprise Service 10

New Contributor
Posts: 3
Registered: ‎05-23-2013
My Device: Various
Accepted Solution

BES 10 SRP/Auth Key when installing on BES 5 server



I currently administer a BES 5.0.1 server which I will be moving to SP4 MR6 in order to prepare for BES 10.  I intend to install BES 10 on the same server running BES 5 since the hardware is only 1.5 yrs old.  We have Advantage support and I recently noticed the installer that allows concurrent installation of 10.1 and BES 5 is available in the support center. 


I am proceeding with my planning and have read, watched, and listened to all the REady 10 information, Trade-up info, FAQ's, webcasts and read forum posts here to compile information.  From all of that I have not seen any prominent information discussing how the SRP ID and Auth Keycode is handled in this migration from BES 5 when you install BES 10 in the environment and, in my case, when installed on the same server as BES 5.  I did see a post from February stating that an SRP ID and Key code could be obtained by d/l the 60 day demo, but if its the demo is the SRP ID and keycode permanent or do they expire in 60 days with the demo?  I would like to use the 10.1 download available in the advantage support downloads, but it doesn't seem like I would get an ID and code from that link since it just goes straight to the download and I do not get prompted for information like is done with the demo d/l where they ask for your email adn then send you an ID and Key code....


I do not understand why the SRP ID and Auth codes were not more prominently discussed in all the Ready 10 promo information since everything starts with the servers(s).  Everything I see only addresses the device CALs.


So in summary my questions are :


1. How and where do I obtain a PERMANENT SRP ID and Auth Key for BES 10 as I have not been able to glean an understanding of this from all the literature and webcasts so far  - is d/l the demo the only way?


2. If I'm understanding the Trade-up literature correctly, we have until 12.31.13 to upgrade CALs for free, after that we pay upgrade pricing.  Does the same apply to the BES 10 server software or will that always be free? I think I understod it to always be free, but i've gone over this info so much that now I'm getting confused....


I greatly appreciate any help provided




New Contributor
Posts: 3
Registered: ‎05-23-2013
My Device: Various

Re: BES 10 SRP/Auth Key when installing on BES 5 server

For anyone else who is newly actively pursuing the BES 10 install and are wondering about the SRP issue in the same manner as I was, I found this post in this forum  via a google search (did not turn up in my results when I searched directly in the forum for smoe reason)... the subject wasn't specifally about SRP (prob why I didn't find it), but the content addesses my question... in short the SRP given in the demo won't expire...




New Contributor
Posts: 3
Registered: ‎07-24-2013
My Device: Z10
My Carrier: T-Mobile

Re: BES 10 SRP/Auth Key when installing on BES 5 server

Do you have any recommendations for a one box installation of BES5 and BES10.1? I wonder if BES10.1 installer will recognize an existing BES5 and assign port settings accordingly. Please let me know if you had any trouble in setting this up, thanks!

Guru III
Posts: 32,244
Registered: ‎06-25-2008
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Re: BES 10 SRP/Auth Key when installing on BES 5 server

if BES 5 is at SP4 MR4, you can install BES 10.1 on it.


I would keep a snap shot or backup of whole BES including database just in case of any issues.


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