Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Posts: 16
Registered: ‎01-30-2013
My Device: 9900 Bold
My Carrier: 46707999438

BES 10 / UDM Logging (Device Synch - Android & iPhone)

Phone logs.... SMS logs... data volumes... carrier network registration... current carrier.... apps used... urls... gps


All the documentation says that BES 10 / UDM is very feature rich on event logging… even more so than BES 5.

However, I can find nothing that would indicate what the logging detail is for UDM with  iPhone and Android.


  • Would you say that the logging capabilities of BES 10 for BlackBerry 10 are at least as rich as earlier BES versions? Any samples of phone call logs etc?
  • Do we get the same device synch data from iPhone and Android devices on BES 10? (ie phone logs, sms logs, apps used etc…) If not then what logging data do we get? How would I get phone call logs?

Thank you,



Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 / UDM Logging (Device Synch - Android & iPhone)

currently nothing in UDS can do this logging, maybe with next version coming in a few weeks


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.

SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

Want to thank me? Buy my KnottyRope App here

BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V