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BlackBerry® Enterprise Service 10

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Posts: 32,132
Registered: ‎06-25-2008
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I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

BES 10 common questions a KnottyRope Tip

Here are some answers to the most common questions ask about BES 10

 

BES 10 SRP is free and not a temp SRP, you only need to Buy CALs for it at about $60.00 USD per year per user unless you have a large users base to get a volume discount.

 

You can get BES 5 for free if you are on 4.x. no upgrade cost for going to BES 10.

 

BES 10.1 will install on your BES 5 SP4 server if you have enough resources for it or you can install it on a diff VM or server. BES 10 is KNOT an upgrade.  You'll require BOTH your BES 5 SP4 , and BES10, to support the both old Java and new QNX devices.

 

BES 10 CALs are linked to your SRP. There are serveral types of CALs

 

BDS for BB10 and Playbook

UDS For IOS and Addroid

EMM for non Balance corporate whih requres a special data plan as well.

 

BES 10.1 requires you to trade up your existing BES 10 or Fusion CALs. nt fun but at least its still free to upgrade.

 

If you had Full BES before you can convert your CALs for free to PERMANANT CALs that wont expire. you have until end of year 2013 to upgrade them. You can start trading up CALs now, Remember this is not for BES Express 5, SBE or free Pro CALs http://blackberry.com/licensetradeup

 

 

 

 

 

Installation tips

yes you can use your existing BESAdmin account and it does not require all the permission of the past. It actually uses the users AD credentials.

 

You will need a Seperate SQL database for BES 10 and you can use the same SQL server for it just name it the default name of BDSMgmt

 

EAS does not need to be open to internet for BDS, but for now it is needed for UDS until next update comes this summer. 

 

SRP and CAL info when installing can be fun since the naming is differnet in the email and the docs.

LICENSE INFORMATION FROM BLACKBERRY

Product Download Available BlackBerry Enterprise Service 10 - 60 Day Trial (20 user)

Quantity: 1 Download BlackBerry Device Service version 6

Quantity: 1

Number 1 of 1 Serial Number: XXXXXXXXX License Key: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
Universal Device Service version 6

Quantity: 1

Number 1 of 1 Serial Number: XXXXXXXXX (In BES10 Installation, This is SRP Identfier) License Key: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (In BES10 Installation, This is SRP Authentication Key)
BES10 EMM Standard for BlackBerry v10.0 - Trial License (20 user)

Quantity: 1

Number 1 of 1 CAL ID: XXXXXXXXXXX CAL Authentication Key: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX (In BES10 installation, this is the CAL Key)
BES10 EMM Standard for iOS and Android v10.0 - Trial License (20 user)

Quantity: 1

Number 1 of 1 CAL ID: XXXXXXXXXXX CAL Authentication Key: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX

 

 

 

Activation tips

Most people forget to make a Email profile and assign it to a new user. So they get actiated but no email. Add email profile in BAS by going to: Blackberry Solution Management, Profiles, Create an email profile with your mail server details.

 

Cant activate device? Did you try to put in your SRP for server address? if it works after then you can have BES associate your domain to your SRP. Set it at Register activation information with BlackBerry Infrastructure in BAS under Devices, Wireless activations, Device activation settings.

 

 

Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

 

 




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