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BlackBerry® Enterprise Service 10

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Contributor
Posts: 48
Registered: ‎02-20-2013
My Device: Blackberry Curve
My Carrier: EE

BES 10 install license file after trial license expires

We have recently installed and tested BES10, we installed the trail license and wish to purchase and install liceneses so that we can continue to use BES10.

 

Can you tell me how to install the license once we recieve this please?

Retired
Posts: 91
Registered: ‎05-17-2013
My Device: BlackBerry Z-10
My Carrier: Rogers

Re: BES 10 install license file after trial license expires

Hey AdamOwen1,

 

Thanks for your question; depending on the component you have installed for the BlackBerry Enterprise Service 10, the following are the methods used;

BlackBerry Device Service:

  1. Login to the BlackBerry Administration Service web console
  2. locate Server and Components on the left side panel  
  3. Expand BlackBerry Solution Topology
  4. Expand BlackBerry Domain
  5. Expand Component View
  6. Select BlackBerry Administration Service and Edit

Universal Device Service

  1. Login to the web console
  2. Select Settings
  3. Select Licensing
  4. Click the Plus (+) symbol to add a license

 

If you have additional questions on this specific request please feel free to reply.

MAD-VIKING
New Member
Posts: 1
Registered: ‎06-18-2013
My Device: Q10
My Carrier: Vip Mobile Serbia

Re: BES 10 install license file after trial license expires

Hi,

 

I'd like to ask one more question thats in relation with this one.

We've ordered 3 licenses but we've received only one License Key, but Quantity is 3.

 

Do we enter just this one key?

 

BR,

Sasa

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 install license file after trial license expires


SasaB wrote:

Hi,

 

I'd like to ask one more question thats in relation with this one.

We've ordered 3 licenses but we've received only one License Key, but Quantity is 3.

 

Do we enter just this one key?

 

BR,

Sasa


Correct. you can only enter in a CAL once

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
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Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Member
Posts: 1
Registered: ‎08-06-2013
My Device: Z10
My Carrier: Cable & Wireless

Re: BES 10 install license file after trial license expires

I followed the procedure, but I get the error "The entered license is invalid. Please contact support to recieve additional license information".

 

any other hint??

Visitor
Posts: 1
Registered: ‎08-08-2013
My Device: BlackBery Q10
My Carrier: o2

Re: BES 10 install license file after trial license expires

hey,

 

i have a little problem to enter the licens.

 

If i open the Universal Device Service, settings I got only following options

 

Compliance Notification

Activation Defaults

Activation Email

Communication

APNs Certificate

Microsoft AD

SMTP Server

External SCEP

Push Server

ActiveSync config.

Proxy

 
Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES 10 install license file after trial license expires


fmcastillo wrote:

I followed the procedure, but I get the error "The entered license is invalid. Please contact support to recieve additional license information".

 

any other hint??


Did you upgrade BES 10? if you did possible you did not upgrade your CALs as the old version will not work with new version

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V