12-11-2009 05:45 AM
i have a litte trouble with the wireless software distribution under a BES 5.0.1.
First some facts about the serverhistory:
I installed a BES 5.0.0 some weeks ago. I registered 3 9700 devices and 2 9520 devices on this Server and the wireless software distribution worked fine. On 11/30 i was updating the BES to BES 5.0.1 (Bundle 72). Since then the software deployment won't work anymore. In the administration console under "user -> Manage users -> View user -> View resolved applications" -> Other configured applications -> Unresolved data it shows me "Unknown device".
Yesterday i updated to BES 5.0.1 MR1. I hoped the problem was fixed in this MR but the behavior hasn't changed.
Since this is an BES 5 Testserver in my company it won't be that problem to reinstall a new BES completly... but maybe there is a smarter way to get it work
Can anyone help me?
12-11-2009 01:11 PM
I'm wondering if the device is specified in the device.xml which the BAS now pulls from the web.
What is the device model, carrier and OS version?