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BlackBerry® Enterprise Service 10

New Contributor
Posts: 4
Registered: ‎04-04-2008
My Device: Not Specified

BES 5.0 Message Classifications Disappear

I have recently upgraded from BES 4.1.6 to 5.0 + MR3 nad everything was working fine.


Then I noticed that message classifications were no longer working.  I check the security tab of the IT policy and there were no longer any message classifications.  If I created some new ones and then saved the policy they disappear.


I then created a new BES 5.0 server including a new database.  Then created a new IT policy, and then added 3 message classifications and saved them and everything looked good.  The next step was to add about 12 policy settings to the security tab and save the policy.  Two of the classifications had disappeared. Smiley Sad


I'm sure if I continue to add policy settings on the security tab the last classification would have disappeared.


Has anyone else seen this or is willing to try it for me?


I have logged a call with RIM as it looks like a bug to me but there has been no response yet.


Any help would be great.



New Contributor
Posts: 4
Registered: ‎04-04-2008
My Device: Not Specified

Re: BES 5.0 Message Classifications Disappear

I've heard back from RIM and this is a bug.


It was escalated to the developers on 30th November.


No timescales or workaroud available