06-02-2009 01:21 PM - edited 06-02-2009 01:26 PM
I am trying to assign an acient black berry 7250 to a user.
The device is recognized the that BAS, and when I select the user and click on Assign, the screan on the black berry flashes the communication animation of couple of times. Then the BAS returns with the following error,
The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer.
Are these ancient devices still supported?
Do you have any insight on this?
Edit: Correction the phone is an 8703, but I do have an 7250 that will be assigned as well.
06-02-2009 02:52 PM
06-04-2009 12:42 AM
I think you are referring to SDR316602 listed in here:
Issue is resolved in 5.0 MR1
07-22-2009 12:31 PM
The same problem with BES5 (MR1) and Exchange 2003. (tested with 8700 and 9500)
The follwing errors are observed in BAS log: