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BlackBerry® Enterprise Service 10

Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: BES 5.0 from 4.1.x - WHY ??

took me a couple of years to get a device, fight for one if you are goinig to suppot it.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

New Contributor
Posts: 4
Registered: ‎06-10-2010
My Device: 9520
My Carrier: Vodafone

Re: BES 5.0 from 4.1.x - WHY ??

I wonder, are you using a 5 BES cluster environment.

Did you notice the BAService is running on both servers, but just one has a active connection to your Backend SQL ? I did and this is not necceserrely the Primairy server.


I'm thinking that the error starts when you create or move a user on the server which has not got the active SQL connection. How to fix it, is a diffrent matter.


Make sense toe you ?

New Contributor
Posts: 6
Registered: ‎06-08-2010
My Device: Curve 8830
My Carrier: Verizon

Re: BES 5.0 from 4.1.x - WHY ??

Why yes, we are running a cluster.

4 Active/Standby BES



2 SQL Mirrored


Figured out my own fix. First set activation password. Attempt to activate. Cancel activation, wait a minute. Try to activate and it works. Stupid but the workaround is better than fighting it.

New Contributor
Posts: 4
Registered: ‎06-10-2010
My Device: 9520
My Carrier: Vodafone

Re: BES 5.0 from 4.1.x - WHY ??

Does BAS run on all of your BES servers ? And are you able to make user changes on all of them at the same time. I Cannot. I can view user info and try to change it but when it comes to saving it. It will not. One of the two will accept the change.