Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Posts: 2
Registered: ‎08-06-2010
My Device: 9700
My Carrier: Vodafone
Accepted Solution

BES 5SP2 upgrade.. BAS-AS doesn't start

Application Log shows error 4096 and 4098 with "Could not initialize the Java Virtual Machine.."

BAS-NCC works...

I already tried to fix the registry (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\BAS-AS\Parameters\JVM Library) but it looks good.

Help Smiley Sad

New Contributor
Posts: 3
Registered: ‎08-11-2010
My Device: BOLD 9000

Re: BES 5SP2 upgrade.. BAS-AS doesn't start

Hi,

 

I have the same problem.

 

I try the RIM KB : 

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14697

 

But  always same problem.

 

I modify 

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BAS-AS\Parameters\JVM Option Number 3

 

-Xmx1024m

by

-Xmx768m

 

Start the service, it's ok.

New Contributor
Posts: 2
Registered: ‎08-06-2010
My Device: 9700
My Carrier: Vodafone

Re: BES 5SP2 upgrade.. BAS-AS doesn't start

thanks Smiley Happy

it worked