Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Contributor
Posts: 28
Registered: ‎04-04-2012
My Device: Z10
My Carrier: Vodacom

BES Configuration

 

I'm Struggling to setup the new BES 10 environment  in our organization. Everything seems to be correct, the 3101 port is open on the firewall, all the services are running. Firstly I encountered a problem with EMWS service not starting, then there was an article that I must change the ports under Blackberry Enterprise Management Web Service, Enrollment port  & webssl port. I changed to 8099 and 8445. After restarting the dispatcher service, the EMWS service started to work. But I still can't activate any device. It returns an error saying "Connection to the server failed". Even when  I check under the log files it does not return any errors.

 

 

Please Advise

Contributor
Posts: 19
Registered: ‎02-08-2010
My Device: BOLD 9000
My Carrier: MoviStar

Re: BES Configuration

[ Edited ]

Did you follow this article when you installed BES10? 

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=A630A121281E78BED1D2C03B86E608E9?...

 

This article needs to be followed if you plan to install all 3 components on your server, otherwise you don't need to change anything.