10-13-2009 12:16 AM
Has anyone come up with a solution for viewing the PDF's and images yet? I just installed mine and somehow missed this post and I'm now in the same boat. I can tell you that the managers at my company are not going to want to manual download the attachments and open them.
10-13-2009 04:01 PM
I've started debug mode on the attachment service. Is there a better way of getting something useful to figure this out than just pasting the entire log over serveral messages?
10-14-2009 09:53 AM
I had the same problem as well. I am running BES5 on a Win2k8 R2 x64 machine.
I fixed it by installing the Attachment service onto another computer (Win2k3). Stopping the old instance and adding the Support Attachment connectors over to the new instance. Then I restarted the BlackBerry controller, MDS, and Router services. Hope this helps!
10-14-2009 09:58 AM
Yeah, it pretty much confirmed what I thought. It appears that while you can get Windows Server 2008 R2 to load, the attachment service can't properly convert any attachements while running on a 2008 R2 server. I scrapped the whole server and switched back to an 2008 x64 machine. At least, I will be able to do an inplace upgrade to R2 when RIM catches up.
Thanks for the help.