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BlackBerry® Enterprise Service 10

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Contributor
Posts: 15
Registered: ‎07-11-2013
My Device: Z10
My Carrier: Voafone

BES10 Active Directory Connection Error?

[ Edited ]

Hey All,

 

I stuck on a prblem after installing the BES 10 which to my opinion seems like a problem of communication / access to the Active Directory.

 

Here are the part of the log file:

 

This is on normal startup of the services:

 

    at org.jboss.system.server.profileservice.repository.AbstractProfileService.registerProfile(AbstractProfileService.java:308)
    at org.jboss.system.server.profileservice.ProfileServiceBootstrap.start(ProfileServiceBootstrap.java:256)
    at org.jboss.bootstrap.AbstractServerImpl.start(AbstractServerImpl.java:461)
    at org.jboss.Main.boot(Main.java:228)
    at org.jboss.Main$1.run(Main.java:578)
    at java.lang.Thread.run(Unknown Source)
Caused by: com.rim.bes.basplugin.activedirectory.CouldNotUpdateObjectClassesRollbackException: _updateObjectClassesFromActiveDirectorySchema, a problem occurred while obtaining the Active Directory schema, com.rim.bes.bas.ldaputil.CouldNotGetSchemaException: Message: 'getAbstractSchema LDAP get schema failed, [LDAP: error code 1 - 000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1 ]', nested exception: '[LDAP: error code 1 - 000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1 ]'
    at com.rim.bes.basplugin.activedirectory.ActiveDirectoryManagerBean._updateObjectClassesFromActiveDirectorySchema(ActiveDirectoryManagerBean.java:6053)
    at com.rim.bes.basplugin.activedirectory.ActiveDirectoryManagerBean._initializeActiveDirectoryServiceInstance(ActiveDirectoryManagerBean.java:6347)
    ... 183 more

 

this is when I try to log in with AD Authenticifaction:

 

(07/11 12:43:35:726):{Thread-29} [com.rim.bes.bas.baa.utilws.UtilHealthCheck] [INFO] [BAA-1000] {unknown} BAA HealthCheck
(07/11 12:43:42:592):{Thread-30} [com.rim.bes.bas.bws.BWSHealthCheck] [INFO] [BWS-1000] {unknown} BWS BWSHealthCheck
(07/11 12:53:35:726):{Thread-29} [com.rim.bes.bas.baa.utilws.UtilHealthCheck] [INFO] [BAA-1000] {unknown} BAA HealthCheck
(07/11 12:53:42:600):{Thread-30} [com.rim.bes.bas.bws.BWSHealthCheck] [INFO] [BWS-1000] {unknown} BWS BWSHealthCheck
(07/11 13:03:35:727):{Thread-29} [com.rim.bes.bas.baa.utilws.UtilHealthCheck] [INFO] [BAA-1000] {unknown} BAA HealthCheck
(07/11 13:03:42:600):{Thread-30} [com.rim.bes.bas.bws.BWSHealthCheck] [INFO] [BWS-1000] {unknown} BWS BWSHealthCheck
(07/11 13:12:35:218):{http-SERVERNAME.DOMAIN.DE%2F10.30.200.60-38443-3} [com.rim.bes.bas.activedirectory.authentication.LDAPSearch] [INFO] [BBAS-1000] {u=SystemUser, t=5842} performPagedLDAPSearch problem performing LDAP operation: url=ldap://SERVERNAME.DOMAIN.de:3268 base= filter=(&(objectClass=user)(objectCategory=person)(|(sAMAccountName=besadmin)(userPrincipalName=besadmin))) scope=2
(07/11 13:13:35:728):{Thread-29} [com.rim.bes.bas.baa.utilws.UtilHealthCheck] [INFO] [BAA-1000] {unknown} BAA HealthCheck

 

Best regards

KB_Loe

Contributor
Posts: 15
Registered: ‎07-11-2013
My Device: Z10
My Carrier: Voafone

Re: BES10 Active Directory Connection Error?

-can be closed-

 

for all intrested:

 

i switched the AD access user from the besadmin account (which was previleged as domain admin) to the root domain administrator and it works now.

 

so there is something regard permissions which i will have to take a closer look at

 

Best Regards

 

KB_Loe