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BlackBerry® Enterprise Service 10

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Super Contributor
Posts: 251
Registered: ‎04-01-2008
My Device: Z10
My Carrier: Telus
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Been waiting for 2 weeks for the APN cert for UDS server, is that normal?

It's been 2 weeks now, anyone have contact info to inquire about the status of APN cert requests?

 

Thanks

DF

posted by DigitalFrog
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Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
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Re: Been waiting for 2 weeks for the APN cert for UDS server, is that normal?

Did you clicked on the button for the APN again?
it should not take longer then 24 hours to get the APNs Cert, either you get the Cert (no notification, you have to click on that button again) or you will get an e-mail with a TT number from RIM and they explain that they cannot verify your company information you provided.
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Super Contributor
Posts: 251
Registered: ‎04-01-2008
My Device: Z10
My Carrier: Telus

Re: Been waiting for 2 weeks for the APN cert for UDS server, is that normal?

Thanks! I musted have missed that step somewhere. Doh!
posted by DigitalFrog
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WARNING: May contain traces of nuts.
Super Contributor
Posts: 251
Registered: ‎04-01-2008
My Device: Z10
My Carrier: Telus

Re: Been waiting for 2 weeks for the APN cert for UDS server, is that normal?

Additional note for others:  I had problems downloading the keyfile from the Apple site using Chrome, had to switch back to IE before it would work properly.

posted by DigitalFrog
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WARNING: May contain traces of nuts.