Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 29
Registered: ‎10-20-2009
My Device: Not Specified
Accepted Solution

BlackBerry Enterprise Service 10 License Trade Up - Customer information not correct

I am unable to upgrade my old BES licenses to BES 10 due to incorrect customer information.

When I enter the correct the name and address information I still get the following error:

Capture.JPG

 

Is there any Blackberry support number that I can contact?

 

Trusted Contributor
Posts: 146
Registered: ‎08-18-2010
My Device: Z10
My Carrier: Vodafone.de

Re: BlackBerry Enterprise Service 10 License Trade Up - Customer information not correct

Hi belkin007,

 

depends on which country you are located:

 

Here is the support page for US:

 

http://us.blackberry.com/support/programs/technical.html#tab-1

 

Regards,

Hape