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03-15-2013 11:19 AM
hope someone can help me out.
I've configured BB10-BDS and could activate a Z10 successfully. I have used the local WI-FI for the activation.
I also have created a WI-FI Profile on the server which is pushed to the device during the activation process.
The problem is. After the WI-FI profile is pushed to device the Mail account on Z10 is not working anymore.
Means, I cannot send or receive any messages and Address-lookup brings me the error "the device is offline".
But it is not. WI-FI connection on device shows me that it is "successfull connected" with the WI-FI profile which is coming from the server. I can see that on the profile name.
I also testet a second scenario.
I have activated the Z10 via 3G. WI-FI connection was not established (But WI-FI module was switched ON).
After activation with 3G the WI-FI profile was again pushed from the server to device and email function immidiateley stopped working even WI-FI was still connected.
I switched temp. WI-FI module OFF and was only connected via 3G. Mail account worked normaly.
The entries I have made on the Profile on the server are definitely correct. I doublechecked the configuration with our Network Admins.
Has anyone any idea?
03-15-2013 11:37 AM
03-18-2013 04:47 AM
thanks for reply. Yes the EAS Server is available throuh WIFI (manualy configured on device).
I am using the internal EAS(CAS array of the exchange server) server name.
The strange thing is, that it is working if I configure the WIFI settings manually on the device. But if I push the WIFI configuration, exactly for the same WIFI connection, via a server profile. Mail functionalitiy on device stopps working immidately. Even if device shows me "connected" in the WIFI settings.
03-20-2013 06:46 AM
No one with an idea?
Can anybody explain me what the difference is, between a manual created WIFI profile and and server pushed WIFI profile?
I mean in the end they both (manualy configured and server pushed) connect to the same WIFI network (same SSID).
Is it realy so, that a server pushed WIFI uses a different connection way to reach EAS as the manual configured one even if they both connect to the same WIFI/SSID