Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Posts: 48
Registered: ‎04-03-2008
My Device: Not Specified

Blackberry 8703e and wav files

Can anyone confirm for me that the Blackberry 8703e runnning OS 4.2.1 can play wav attachments?.  None of my users with the 8703e can and this started to happen after we migrated to BES 5.0.  Thank you.

Posts: 94,759
Likes: 24,449
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry 8703e and wav files

Were they able to play the WAV files on the 8703 before the BES upgrade?


It's probably a good idea to have your thread moved over to the BES 5.0 section of the forum


The 8703 could not play WAV files in the past. The 8700 could. Maybe that changed, and I lost sight of it...


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 48
Registered: ‎04-03-2008
My Device: Not Specified

Re: Blackberry 8703e and wav files

The 8703e with OS 4.1 couldn't play wav attachments but OS 4.2 was suppose to have that capability.  The user said they were able to play wav files in BES 4.1.6.   I checked our BES 5.0 configuration and wav files are supported.  I'll move this post over to the BES 5.0 forum. Thanks.