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BlackBerry® Enterprise Service 10

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Regular Contributor
Posts: 83
Registered: ‎05-13-2009
My Device: Not Specified

Blackberry Transporter Question

I'm trying to use the Blackberry Transporter, and while performing a "preview" of a user migration I keep getting the following error messages in the console:

 

Tes BAS call Failed, BAS assignments unavailable.

 

I have 2 BAS server setup for high availability, and it appears that its trying to connect to the pool DNS name.  I can browse to the BAS website no problems.  When the console is making this test BAS call, over which port is it communicating?  I have my BAS servers sitting behind a load balancer, so I wondering if possibly its not connecting because its trying to communicate over a different port.

 

Anyone else encounter this issue?