Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Posts: 2
Registered: ‎11-04-2009
My Device: Not Specified

Blackerry/Outlook Meeting Notifications

Hey guys,

 

sure this has been covered before, but is there a way when you click dismiss within outlook to a meeting reminder, that it also does this automatically on your blackberry?  At the moment, our users have to click both dismiss on the blackberry and outlook..

 

I am just wondering if this is stricktly an independent thing on both or if they can sync - users complain they have to do it twice..

 

any help would be good!

 

BES 5.0

Blackberry curves 8330

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackerry/Outlook Meeting Notifications

What version CDO.DLL is installed on BES and exchange?

KB04912 - How to check if and where the CDO.dll file is registered on the BlackBerry Enterprise Serv...



Use search on Exchange to find it and dont forget to look at hidden files during your search.

 

 

Your issue could be related to this KB if the BES CDO.DLL is not matching or higher than Exchange.

KB05270 - How to troubleshoot one-way wireless calendar synchronization issues

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 2
Registered: ‎11-04-2009
My Device: Not Specified

Re: Blackerry/Outlook Meeting Notifications

cdo.dll version on BES server is 6.5.7654.12

cdo.dll version on exchange server is 6.5.7974.0, its also a x64 environment

 

is that the reason the two aren't talkin ?

Highlighted
Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackerry/Outlook Meeting Notifications

Yep thats why.

 

Latest CDO 1.2.1 from M$

http://www.microsoft.com/downloads/details.aspx?FamilyID=94274318-27c4-4d8d-9bc5-3e6484286b1f&Displa...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V