10-16-2013 07:54 AM
i am just trying to connect a new Z30 to our BES 10.1.2.6 Server. But i am getting all the time the Message:
Error message Activation can't be completed. Check that you are connected to a network or contact your administrator for assistance.(80)
There a two Z10 Devices connected to the same server so i think the Server cant be the Problem. Anyone here who have a Idea to fix this?
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
10-16-2013 09:31 AM
See this KB please
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
10-16-2013 10:28 AM
i have the log Entry from the KB but i have a problem with the Resolution
(I dont have the tab Blackberry Administration Service Pool?!):
10-18-2013 06:53 AM
With another User, the User under which the BES 10 Services runs, i can see the tab. In the Pool Name File is the internal FQDN written down. The Server doesnt have a external FQDN.