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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 5
Registered: ‎06-24-2009
My Device: Not Specified

Can logon to Service Administrator

Hi

 

I am having a lot of trouble configuring BlackBerry ENT 5.0. After I configure the whole system and then reboot I can no longer access any of the icons related to BlackBerry under program manager, when I click on one the web page launches and then sits there as it compalins it cant connect, the server is running on windows 2008.

 

Thanks

 

Robot

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Contributor
Posts: 19
Registered: ‎07-30-2008
My Device: Not Specified

Re: Can logon to Service Administrator

I had the same issue.  After many hours on the phone with RIM I figured out it had to do with the port settings.  Even though I was running the server in a VMWare instance in Bridge mode with a static IP address the virtual IP had to be configured correctly to listen on the right port for (SQL). 

 

 Once I correct those settings in SQL everything worked.

 

Go to SQL network configurations and make sure all the ports match what's in the BB Server Configuration (Database Connectivity).  

 

Hope that helps.